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📄Terms & Conditions

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Acceptance of Terms

 

By accessing and using this website, placing an order, or engaging with any services offered by Sundari Gardens, you agree to be bound by these Terms and Conditions.
If you do not agree, please do not use our website.

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Products & Services

 

We sell live plants for home gardening and ornamental use.
All products are sold as-is and subject to natural variations in size, shape, color, and growth stage.
Product descriptions are provided for informational purposes only and do not guarantee specific results.

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Orders & Payments

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  • Orders can be placed online through our website

  • We accept payments via Razorpay and UPI

  • Orders are confirmed only after full payment is received

  • Sundari Gardens reserves the right to cancel any order due to stock unavailability, incorrect pricing, or technical error

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Shipping & Delivery

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  • We ship orders all over India

  • Delivery time is 3–7 business days from the dispatch date

  • Shipping fees are based on weight and location; free shipping on orders above ₹3,000

  • Once dispatched, the shipment details will be shared via SMS or email

For more, refer to our Shipping Policy

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Cancellations & Refunds

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  • Orders cannot be cancelled after dispatch

  • If the plant arrives damaged, you must report it within 1–2 hours of delivery with photos

  • No replacement or refund will be issued for complaints received after 24 hours of delivery

  • Refunds, if approved, will be processed to the original payment method

For full terms, refer to our Return Policy

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Pricing

 

All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
We reserve the right to correct pricing errors at any time.

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Intellectual Property

 

All content on this website, including logos, text, design, and layout, is the property of Sundari Gardens.
Some plant images may be sourced from public domains and are used for representational purposes.

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User Conduct

 

Users agree not to:

  • Misuse the website

  • Post false information

  • Violate any local or national laws through interactions with this website

We reserve the right to suspend or ban users who violate these terms.

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Limitation of Liability

 

Sundari Gardens will not be held liable for:

  • Delay or failure in delivery due to courier issues

  • Plant health issues after delivery due to user mishandling

  • Indirect or consequential losses

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Jurisdiction

 

All legal matters are subject to the jurisdiction of Kottayam District Court, Kerala, India.

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