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🌿 Privacy Policy

1. Introduction

At Sundari Gardens, your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.
We sell live plants only and operate exclusively within India.

2. Information We Collect

When you visit our site or place an order, we may collect the following information:

  • Your name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details (via Razorpay – we do not store card details)

  • Purchase history

  • IP address and browser/device information (via Google Analytics)

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order status, delivery, or support

  • Improve our website and customer experience

  • Analyze site traffic and performance using Google Analytics

We do not sell or share your data with third parties for marketing or advertising.

4. Payment Processing

All payments on our site are processed securely through Razorpay. We do not store your payment card information on our servers. Razorpay may collect additional data per their own Privacy Policy.

5. Cookies and Analytics

We use cookies and Google Analytics to:

  • Track website traffic

  • Understand user behavior

  • Improve website performance

You can disable cookies in your browser settings at any time.

6. Product Images and Representation

Please note:

  • Many of the plant images used on this site are for reference only and are sourced from publicly available platforms such as Google.

  • These images are used under the assumption of fair use for product representation and educational purposes.

  • The actual product delivered may vary in appearance, size, or stage of growth as it is a live plant.

If you believe any image used violates copyright, please contact us, and we will take immediate action.

7. Data Security

We take appropriate security measures to protect your personal data. However, no online method is 100% secure. We cannot guarantee absolute security but we strive to use commercially acceptable means to protect it.

8. Your Rights

As a user, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent (where applicable)

You can contact us at (support@sundarigardens.in) for any privacy-related queries.

9. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

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